The rise of information and communication technologies (ICT) has paved the way for an enhanced interaction between utilities and their customers. In recent years, especially the potentials of smart meters have caught the attention of policy makers and market participants. Measuring consumption in unprecedented detail allows for new business services, such as consumption feedback, consumption analyses or time-of-use tariffs. However, the potential of such services with regard to user engagement and energy savings is still unclear. To shed light on this issue, we conduct a Randomized Cotrolled Trial (RCT) and investigate the effects of different smart meter services on both customer behavior and attitudes.
Currently there are no publications available for this project