Artificial intelligence (AI) is changing the world of work and leading to a dynamic redesign of the distribution of labour between humans and technology in companies. This change places new demands on work and organizational design in the company, and thus on leadership and – very specifically – on managers. AI systems can support them in the performance of their tasks, especially in recurring activities and routines. On the one hand, this allows more time for personnel-oriented or innovation-related leadership, but on the other hand, brings with it a wide range of technical, professional and personal requirements. In future, managers will play a central role in successfully shaping the AI transformation process in their companies and, as part of their duty of care, in particular in enabling a human design of the AI systems with and for the employees. In doing so, they should always preserve and promote the social and communicative dimension of leadership between employees and managers.

acatech

DOI: 10.48669/pls_2022-4